Saturday, May 12, 2018

Gemba / Shopfloor Boards - Are they useful tools ?

Recently came across a post by a Company's President, with the picture of a shopfloor Gemba board. To him, these boards were a "collection of wasteful activity", he wanted LinkedIn community's take on his comment.

Here's my take.

If the right KPIs are being reported and monitored:

1. These boards serve as the agenda for the daily morning meetings ,can help monitor daily progress & address specific issues that are show stoppers for achieving the KPI targets

2. These boards serve as an excellent dashboard, indicating both the status and trend of the metrics (that the leaders are accountable for)

3. Individuals are made accountable for the metrics and hence these boards help inculcate ownership.

The boards will not work if it is a print out like the one on the photograph. The metrics should be hand drawn - with the daily "plan" pre filled at the start of the month : just before the meeting, the metric owners will either use a red or a green bar to indicate the 'actual' number. The reds will be discussed, reasons identified and corrective tasks will be noted in the task tracker.

Consistency - active participation of the leadership on a daily basis is the key.

My limited experience, tells me that these boards are excellent tools, when used properly.

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